Use this listing to order a sample of a Starboard Press invitation. Please note the name of the invitation in the "notes to Starboard Press" at checkout.
In most cases, we will send a sample of the invitation itself, not the full suite. Samples are provided so that you can see and feel the invitation you are interested in and see the quality of our products, but we also want you to see some of your options! Rather than full suites of the same design, we prefer to send a few extra pieces that will give you an idea of our printing variety, paper choices, or envelope choices - things we feel may interest you based on your initial request. For instance, you may receive a sample of a different invitation in addition to the one you requested, to show a different paper type.
Please keep in mind that with over 100 designs in our shop, we don't always have a sample of every invitation on hand. In the event that we don't have it in stock, we can either substitute a similar design for you to see our paper and printing quality, or we will order one in for you. We'll notify you if this is the case so you can choose.
In some cases, the sample you will receive will be an overage from a previous order and won't be the same exact sample as our listing shows. In all cases, samples cannot be personalized. They will be as shown in our listing photo or an overflow from a previous order of that design.
We believe our listing photos strongly reflect the quality of our papers, printing, and style, so we always recommend browsing our shop first and foremost to have a very good idea of our products and the quality we offer.
*Shipped via USPS Priority within the US, First Class to international destinations.*
3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Absolutely! With all personalized items we provide a digital proof for approval. This is delivered via Etsy Conversations, usually within 1-2 business days of your order. We require your proof to be approved on time to keep your order moving toward production and shipment. If you have notifications to your email turned off, please remember to check back in for your proof delivery. We'll attempt to reach you twice by Convo and once by email to obtain approval before going to production as is.
One initial proof and 2 rounds of minor revisions are included in your purchase price. Additional proofs may incur additional charges.
Please note that due to our order volume, we're unable to provide proofing services without an order in place.
Yes. For any customizations to the designs shown that are more than just changing names, dates, and the like, please email us ahead of time to be sure we can accommodate your request, especially if your request includes adding more text than what is shown on the sample, adding/removing/changing graphics or anything of that nature. We'll advise you at that time if we can accommodate your request complimentary or if extra design fees will apply.
FONT CHANGES - GUEST BOOKS: Guest Books are sold with the fonts shown. Font changes to things like guest books, etc. require additional typesetting and design time above and beyond standard personalization. A font change add-on fee ($5) is required to process a font change on a guest book order.
Yes! We love our international customers and ship worldwide. Please be sure to check both the processing and transit times on your chosen item to be fully aware of how long your item may take to ship if it's non-personalized, to make first once approved and then ship if it's personalized, and then also how long your chosen transit time will take. Especially if you are ordering for your wedding, you'll want to make sure your item will arrive on time. We offer a few different types of international shipping; full information is in our shop policies under our shipping policy for all options. Note that international customers are responsible for any customs/duty tax or related fees for importing items.
All of our listings include details on the processing times (the amount of time it takes to make your item once it's approved) for those items. You'll also get an estimate of the ship date displayed when checking out through the Etsy system, and this assigned date will also be on your order receipt. Orders that need to be approved before making will move fastest if you are able to approve your proof on time; client response time does factor in to how long it takes to receive your item. If proof approval is delayed, we may not be able to ship by the date assigned. We do offer expedited shipping options on the checkout screen. These expedited transit times take effect *after* your item has been made to order and shipped.
The window for cancellation is one hour post purchase. Once your proof is made and delivered to you, the order is no longer eligible for cancellation as work has then begun on your custom order. Also, once your proof is approved and put in to production we are not able to cancel it.
Personalized and/or custom, and made to order items are not eligible for return or refund. We are not able to take returns due to misspellings or grammatical errors in your approved proof. Your sign-off on your final proof approval indicates that you have reviewed and are accepting the wording and layout shown to be used for the final print.
In the rare event that a personalized or custom order arrives damaged, we will replace it free of charge.
Yes, if yours is a rush order we always appreciate a heads up first to be sure we can accommodate your request. We will advise you of our typical turnaround times on the item you wish to purchase and what type of shipping will be necessary for it to reach you by your desired date.
Yes, occasionally we can take on custom design for personalized items. Please contact us ahead of time to be sure we can accommodate your request and discuss your options so we can set up a custom order just for you. During the height of wedding season, we may be overbooked or unable to take custom orders due to time constraints. We are not able to accept custom orders for foil-printed notecards (wedding party cards).
The designs in our store and our written content are copyrighted by Starboard Press. Duplicating our designs or written content constitutes copyright infringement and is prohibited. All designs are for personal use only and reproduction or resale is strictly prohibited.
Due to differences in manufacturers for monitor screens and mobile devices, we are unable to guarantee a color you see on your screen. There may be some variation in color from screen to print or screen to physical item within normal tolerance. Although we make every effort to represent items accurately, we cannot guarantee your computer monitor will accurately depict with 100% accuracy the actual color of the items.
No. As a US-based business, we are not legally allowed or registered to collect and remit VAT, GST, or other import taxes for other countries. Etsy currently has some wording relating to this underneath the listing price that may display based on your location if you're an international customer. Please note that VAT or GST, etc. is **NOT included** in the price listed, and is not collected or remitted by us. Buyers are responsible for any and all import taxes that may be due on the items they purchase from us and thus import from the US. This includes VAT or GST which are taxes assessed by your local government at the time of delivery.
Please see this Etsy Help article on customs/import taxes: https://www.etsy.com/help/article/5023
♥ Proofing turnaround: 1-2 business days ♥
► Book Production Period, Casebound: 6-7 business days
► Book Production Period, Wire or Lay-Flat: 8-9 business days
► Stationery Production Period: 1-2 Weeks
► Stamp Production Period: 3-5 business days
► Foil printed cards ship in 1-3 business days (please check individual listings for specific turnaround on each design)
Shipping occurs *after* production time, and shipping options vary for each item in our store. There is a pull-down menu during checkout to choose your transit time from standard to expedited options if you need. Please choose a shipping transit option that takes into account the time it takes the item to be made before shipping, and then the shipping days to get to you.